Case Studies
Case Study 7
Diligence was asked by a pharmaceutical company to help it disrupt the distribution of counterfeit products in Europe and Eastern Europe. Diligence staff identified the smuggling routes used to ship goods into the region and determined that the goods were being stockpiled in a Balkan country at the behest of an organized crime group. Over a three month period, Diligence gathered detailed evidence of smuggling—identifying the perpetrators, their assets, their storage facilities and their production laboratories.
This information was presented to the host country's senior customs officials and, following a concerted lobbying campaign by Diligence staff, local authorities agreed to shut down the network.
Later, the client determined that some of the seized products were toxic, and had they entered the market, many deaths could have resulted. The client was thus able to avoid serious reputational damage.